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Privacy Policy

Last updated: October 2026

What Does This Policy Cover?

This policy explains what information 5-Star Window Washers (“we”, “us”) collects when you visit windowwashingtemecula.com or call us, how we use it, and the choices you have.

What Information Do We Collect?

We keep collection to a minimum. This website has no contact forms, no account sign-up and no newsletter.

  • Information you give us by phone: your name, phone number, service address and details about the work you want quoted or booked.
  • Call information: the number you call from and the time and length of the call. Calls may be routed through a call-tracking service and may be recorded for quality and record-keeping.
  • Website usage data: standard technical data such as IP address, browser and device type, pages viewed and the site that referred you, collected through cookies and analytics tools.

How Do We Use Information?

  • To give you a quote and schedule and carry out the service you request.
  • To contact you about your appointment or a guarantee call.
  • To understand how the website is used and improve it.
  • To keep business records and meet legal obligations.

Do We Share or Sell Information?

We do not sell your personal information. We share it only with service providers who help us operate, such as phone, call-tracking, website hosting and analytics providers, with the people carrying out your service, and where the law requires it.

What About Cookies and Analytics?

The site uses cookies and similar technologies for basic functionality, performance and anonymous usage statistics. You can block or delete cookies in your browser settings; the site will still work.

How Long Do We Keep Information?

We keep customer and call records for as long as needed to provide services, handle follow-up and comply with legal and accounting requirements, then delete or anonymize them.

What Are Your Privacy Rights?

California residents have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is held about them, to ask for it to be deleted or corrected, and not to be discriminated against for exercising those rights. To make a request, call (951) 744-8208.

Children

This website is not directed at children under 13 and we do not knowingly collect information from them.

Changes and Contact

We may update this policy; the date at the top shows the latest version. Questions? Call (951) 744-8208 or see our contact page.