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Window Washing Guarantee · Temecula
Our Window Washing Guarantee: Free Re-Clean Within 24 Hours
If you are not happy with any window we washed, call within 24 hours and we will come back and re-clean it free. No forms, no arguments, one phone call.
✓ Free re-clean within 24 hours ✓ One phone call to claim ✓ Price confirmed before we start
QUICK ANSWER
The 5-Star Window Washers window washing guarantee is simple: if you find a streak, a missed pane or anything else you are not satisfied with, call us within 24 hours of your service and we will return and re-clean those windows at no charge. The guarantee covers the glass, screens, tracks and sills included in your visit, for homes and businesses across Temecula and the surrounding area. Call (951) 744-8208 for a free quote over the phone.
What Does the Window Washing Guarantee Cover?
Our window washing guarantee applies to the work we were booked to do. If it was part of your visit and it is not right, we fix it.
🪟 Streaks and smears
Any pane that dries with streaks or haze from our wash.
👀 Missed windows or spots
A window, corner or section we overlooked.
💧 Drips and runs
Marks from water running out of a frame after we left.
🧹 Screens and tracks
Screens, tracks and sills that were included but not properly cleaned.
🚪 Sliders and entry glass
Doors and sidelights that were part of the job.
🏢 Homes and businesses
The same window washing guarantee applies to residential and commercial work.
How Do You Claim the Free Re-Clean?
Claiming the window washing guarantee takes one call.
1. Check your windows
Look them over in daylight after we leave, ideally the same day.
2. Call within 24 hours
Phone (951) 744-8208 and tell us which windows you are unhappy with.
3. We come back and re-clean
We return and re-clean those windows free of charge.
Why Is the Guarantee 24 Hours?
A 24-hour window washing guarantee is honest about what glass is like outdoors. Windows start collecting dust, pollen and sprinkler spray from the moment they dry. Within a day we can tell the difference between something we missed and something that has landed since; after a week nobody can.
It also keeps things fair and fast. You check the work while it is fresh, we fix anything straight away, and you are not left living with a problem. If you cannot inspect within 24 hours, because the home is a rental or you are travelling, tell us when you book and we will agree a sensible arrangement in advance.
What Is Not Covered by the Guarantee?
We would rather be clear than have a guarantee full of surprises. These are outside it because they are not caused by the cleaning:
| Not covered | Why |
|---|---|
| New dirt, rain spots or sprinkler spray after the visit | They arrive after the wash is finished |
| Fog between dual panes | A failed seal; the glass unit needs replacing |
| Etched or scratched glass that was already damaged | Cleaning cannot repair the surface |
| Hard water stains where restoration was not booked | It is a separate treatment, quoted after a free test spot |
| Windows or areas not included in the quote | Only booked work is covered |
| Windows we could not reach safely or were blocked | Access is agreed before we start |
If we spot any of these during the visit, we tell you at the time. See cloudy windows and hard water stain removal for what can and cannot be restored.
What Else Do We Promise on Every Job?
- A price confirmed before we start. The quote you agree on the phone is the price you pay for the work described.
- A free test spot before any hard water or stain removal, so you see the result first.
- Screens and tracks included in every full-service clean, not added as extras.
- No ladders on your landscaping where a water-fed pole can reach from the ground.
- Straight answers. If a window will not come clean, we say so before charging for it.
Read about 5-Star Window Washers or see the window washing cost guide.
Does the Window Washing Guarantee Apply to Every Service?
Yes. The window washing guarantee covers residential window washing, exterior window washing, interior window washing, commercial and storefront work, screen cleaning, track and sill cleaning, high windows, skylights and solar panels. It applies across our whole service area, including Murrieta, Menifee, Wildomar, French Valley and De Luz.
For restoration work such as hard water stain removal, the result is agreed from the test spot before we begin, and the re-clean guarantee covers the washing that follows.
Why Does a Window Washing Guarantee Matter When You Choose a Company?
A window washing guarantee tells you how a company expects its own work to turn out. Glass is unforgiving: a streak that is invisible at noon shows up the moment the low evening sun hits it. A company that offers to come back is one that expects not to have to.
It also takes the risk out of trying someone new. You do not need to stand over the crew or inspect every pane before they drive away. Look at the windows that evening, and if something is not right, one call puts it right. For more on comparing companies, read how to choose a window cleaner in Temecula.
What Do People Ask About Our Window Washing Guarantee?
What is the 5-Star Window Washers guarantee?
If you are not satisfied with any window we washed, call within 24 hours of your service and we will re-clean it free.
How do I claim the free re-clean?
Call (951) 744-8208 within 24 hours and tell us which windows you are unhappy with. We arrange a return visit.
Does it cost anything?
No. The re-clean of windows covered by the guarantee is free.
What if it rains after my windows are washed?
Rain and new dirt after the visit are not covered, because they are not caused by the cleaning. Windows rinsed with purified water usually show less spotting after rain.
Does the guarantee cover commercial jobs?
Yes. The same guarantee applies to storefronts, offices and other commercial work.
What if I cannot check the windows within 24 hours?
Tell us when you book. For rentals or if you are away, we can agree an arrangement in advance.
Helpful resources: FTC: hiring a contractor · City of Temecula · Rancho California Water District
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Call now for a free, no-obligation window washing quote.